The listening platform connecting HQ to mobile teams (road, warehouse, network). Detect risks (safety, PSR), optimize schedules, and retain your scarce talents.
Octomine Solution for your sector: Octomine is the social steering software designed for dispersed workforces ("deskless"). We break the isolation of operational teams (drivers and sedentary staff) thanks to mobile-first technology. Our HR AI analyzes field feedback in real-time to transform a mass of raw data into targeted action plans, where your local managers lack time.
Whether transporting passengers or goods, humans are the critical link in your service quality.
Whether behind the wheel of a bus, in a truck cab, or on a dock, your operational employees often feel considered as simple executors by offices (Regulation, Dispatchers, HR). This feeling of "non-consideration" is the #1 cause of driver disengagement and turnover.
Fatigue, shifted hours, and real-time pressure are your daily life.
Attracting qualified drivers or agents is difficult; retaining them is vital. Salary is no longer enough: if you don't listen to their expectations on work/life balance (schedule management, shifts), they will leave for the competition.
| 🎯 Problematic | 🛠️ Octomine Solution | ✅ Benefit |
|---|---|---|
| “Non-Connected” Teams. 80% of your workforce has neither PC nor work email. They are the “forgotten ones” of classic surveys. | Universal Access by QR Code. Secure connection via personal smartphone or store tablet, no email required. Surveys < 3 min. | 100% Inclusion. You finally capture real field sentiment, not just that of offices. |
| Multi-Site & Agency Management. The reality of the Lyon Hub is not that of the Bordeaux Agency. | Network Analytical Matrix. Compare results by Agency, Trade, or activity type. | Local Action. Identify sites suffering managerially in one click and duplicate “Best Practices”. |
| Schedule Pressure & Fatigue. Activity peaks (Christmas) or difficult rotations (Weekends/Nights) generate wear and tear. | Correlation AI & Alerts. Our IA croise les ressentis (Stress/Fatigue) avec vos cycles d’activité pour identifier les seuils de rupture. | Active Prevention. Anticipez les risques d’accident ou d’arrêts maladie en ajustant les ressources avant la crise. |
| Diversity & International. Multicultural teams or foreign subsidiaries. La langue est un frein à la remontée d’information. | Automatic AI Translation. Each employee answers in their native language. AI instantly translates verbatims for unified analysis. | Unified Group Vision. Remove language barriers for global steering of the social climate. |
Context: A major personal equipment chain (150+ points of sale) faced increasing difficulty recruiting and retaining its Store Managers (SM).
Contrairement aux idées reçues du siège qui pensait à un problème de rémunération, l'enquête a révélé un sentiment d'isolement des DM et une surcharge administrative qui les éloignait du terrain.
Mise en place de “Feedback Loops” trimestrielles et simplification des process de reporting remontés comme “irritants” via la plateforme.
• 12% turnover on store management positions.
• +8 points in global eNPS (Engagement Level).
• Identification de 4 pratiques toxiques localisées, corrigées par la formation des managers régionaux.
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