Parts Holding Europe
4,000 abroad
Parts Holding Europe (PHE) is a European leader in the independent distribution of spare parts for light and heavy vehicles, operating in six Western European countries. In France, PHE operates in the B2B and B2C markets, notably through its subsidiary Oscaro, a leader in online sales.
In 2024, the Group achieved a turnover of €2.7 billion.
With OCTOMINE, we met the challenge: establishing social feedback from employees in our more than 400 locations in France and Europe. The PHE Social Barometer, initiated in 2019 and renewed in 2022 and 2024, is now an eagerly awaited event for everyone. A new edition will take place in 2026.
Beyond daily dialogue within teams, the Social Barometer is, for all employees, a common platform for free expression. The measurement it provides of progress in terms of engagement, working conditions, managerial support, and adherence to the Group's values allows for operational management of the social policy, both at the Group level and at the level of each of its subsidiaries. The 2-year interval between each survey first allows for the operational implementation of the adjustments decided in response to the results of the Barometer, and then for measuring their effectiveness.
Why choose Octomine ?
Since 2019, PHE has relied on OCTOMINE to manage its Social Barometer, a tool for measuring employee engagement and the social climate. The first edition, conducted among French employees around three main themes (knowledge of the Group and engagement, work environment and conditions, professional relationships and development), aimed for a participation rate of 50%. Thanks to the platform's user-friendliness and confidentiality, the objective was achieved with 55% participation, allowing everyone to express themselves freely.
In 2022, a second edition expanded to a European scale was launched in three languages, reaching 6,850 employees and achieving a 62% response rate.
In 2024, more than 8,300 employees were surveyed; the participation rate reached 69%. Two new themes appeared in this edition: adherence to the Group's values, and awareness of environmental issues.
The Barometer is now an expected and shared tool by management, HR, managers, employees, and employee representatives. The insights The areas for improvement it identifies contribute to strengthening the relevance of the Group's social policy.
Octomine's strengths according to PHE
The results
2024 Results, all countries:
A significant increase in participation: 69% (72% for France) and improving indicators.
| Edition | 2024 | 2022 | 2019 |
|---|---|---|---|
| Scope | Entire Group | France, Benelux, Italy | France (*) |
| Number of employees surveyed | 8,373 | 6,850 | 5,418 |
| Response rate | 69% | 62% | 55% |
| Knowledge of the Group & Engagement | 8.0 | 7.5 | 7.0 |
| Work Environment & Conditions | 8.0 | 7.7 | 6.7 |
| Working Relationships / Career Development | 7.7 | 7.3 | 6.4 |
| Application of Values | 7.8 | - | - |
| Awareness of Environmental Issues | 8.1 | - | - |
7.7 /10
Working Relationships / Career Development
8.0 /10
Work Environment & Conditions
8.1 /10
Awareness of Environmental Issues
8.0 /10
Engagement
Some examples of actions implemented following the results of the barometer:
- A significant acceleration of training initiatives, now allowing more than 77% of employees to access training programs, in person or online.
- The deployment of an Intranet to strengthen internal communication and knowledge of the Group.
- The deployment of a comprehensive training program for all managers, fostering a common dynamic and managerial values.
- Significant investments to improve the work environment.
You too can implement an annual social barometer in your group